At FIGARO’S WINE & Liquors, we respect our customers and understand that you are concerned about privacy, so we’ve instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, and what choices you have regarding out use of your information.
On this page we describe the following:
- The information we collect
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- How you can correct any inaccuracies in the information
If you feel that we are not abiding by our posted privacy policy, you should first contact FIGARO’S WINE & Liquors Customer Service through email or by mail at FIGARO’S WINE & Liquors, 400 Hempstead Avenue, West Hempstead, NY 11552.
Information Collection and Use
FIGARO’S WINE & Liquors is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. FIGARO’S WINE & Liquors collects information from our customers at several different points on our website.
Registration
No registration is required in order to use this website, although a customer must create an account prior to any purchase. During account creation a customer is required to give their name, email address, zip code, and a password. This information is used to contact our customers about the services on our site for which they have expressed interest, and to verify that the customer is of legal age.
Ordering
If you make a purchase in person, by telephone, or online we will request additional information from you. Here a customer must provide contact information (name, billing and shipping addresses, phone numbers) and financial information (like credit card number, expiration date). This information is used for billing purposes and to verify the customer is the actual party placing the order. If we have trouble processing an order, this contact information is used to get in touch with the user.
Gift Recipients
We collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients. Beyond completing delivery of their gift, we do not contact gift recipients in any way.
Cookies
A cookie is a piece of data stored on the visitor’s hard drive containing information specific to that visitor’s use of the website. Any information placed in the cookie is accessible only to FIGARO’S WINE & Liquors, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, our customers do not have to log in more than once, thereby saving time while on our site. If a customer rejects the cookie, they may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.
Log Files
We use IP addresses to analyze trends, administer the site, track customer’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
FIGARO’S WINE & Liquors will share aggregate demographic information with its partners. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill customers for goods and services. Our website is supported by the Beverage Network who help with the technical operation of our website and provide additional service as required. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We value your privacy very much at FIGARO’S WINE & Liquors, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above unless our customers give us the authority to do so.
Links
This web site contains links to other sites. Please be aware that FIGARO’S WINE & Liquors is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Correcting/Updating Personal Information
If your person information changes (such as your shipping or billing address, etc.), you can add new information or delete any addresses or credit cards from your account at the “My Account” page of our site. You can also modify your login information and opt out of our newsletter and FIGARO’S WINE & Liquors Club from the same page. Of course, if you prefer speak to a human, we can be reached at (516) 505-9463.